Online Banking Access

Member Survey

Please complete this questionnaire to give Carolina Trust important feedback on how we can better serve your banking needs.
Length of Membership:*
My Branch Experience Was At:*
Month and Year of This Experience:*

Describe the initial greeting you received from our employee.*
Please rate our employee's friendliness and focus on your questions and concerns.*
How would you describe our employee's knowledge and ability to provide helpful and accurate information?*
Did the employee recommend other services or inform you of promotions that might benefit you?*
Based solely on this recent experience, would you recommend Carolina Trust to family and friends?*
What services do you use?*
How did you hear about us?*
What are your preferred banking methods?*
What is your preferred communication method?*

Please use the following space for any comments regarding your overall experience with Carolina Trust Federal Credit Union or thoughts about how we may better serve you in the future. If you would like a response, please include your name and email address or phone number. If your matter requires immediate attention, please contact us during business hours at (843) 448-2133 or use our online comment form to receive a response within one business day. Please do not include any personal account details since we cannot ensure the security of non-encrypted responses.


Please note: If you wish to contact Carolina Trust and include private or personal account information, please use the Message Board on our free Online Banking site or contact the Credit Union at (843) 448-2133 if you are not an online banking subscriber. We want the transmission of your personal information to remain secure.

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© 2014 Carolina Trust Federal Credit Union | PO Box 780004 | Myrtle Beach, SC 29578-7804 | 843.448.2133
NCUACO-OP Shared Branch

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