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Our family recently moved to the Myrtle Beach area and we were looking for a small town feel credit union like our previous one. Our only request was that we would have a new point of contact, someone who knew our names. We immediately connected with Judy Lerry at the 21st Ave. N branch. She went above and beyond to help us feel welcomed to the area, not to mention welcomed to the credit union. Judy’s knowledge in Carolina Trust’s products/offerings is unparalleled and she is enthusiastic to share her financial understanding to improve her customer’s financial well being.

Great customer service; very helpful with information concerning a loan , friendly & indeed helpful. I really appreciated the kindness 9/27/24l. Thanks Margan Lewis✨⭐️✨⭐️✨😊

I was very pleased with the prompt and efficient work done by Judy. I was looking to get my vehicle financed and she helped me the entire way through. I’m grateful for her hard work and quick responses. Judy has been the best loan officer I have ever had and she made this process go very smoothly. She is THE BEST!! If you get the chance, ask for her!

Wonderful experience at this location 🤗 Was Greeted as soon as I walked in the door bye a lovely lady with the biggest smile 😊
Stef took care of Our buyout of a lease and made the process easy and perfect 😍 Great Gal
Judith was wonderful took her time notarized my paperwork !!!!
I would highly recommend this location 👍Way to Go ladies 💯💯💯💯

I have been an account holder at Carolina trust for over 8 years and have had my car loan through them for 4 years. Recently I moved to New York and to say I was having difficulty registering my car in New York would be beyond an understatement! I was transferred to Francisco Garcia who not only went above and beyond to help me but was one of the nicest people I have had the pleasure of working with. I could not stress enough how wonderful friendly and supportive this banking institution is and I highly highly recommend them if you are looking for a new bank or tired of he one you are with ! 10/10

Dustin did a great job helping me.

I applied for a loan on June 5th of 2024 at 5pm, the next morning at 10 AM I was assigned a loan officer (Dustin Daniels) and by Friday, I was approved for a loan. Probably could’ve been sooner if I would’ve had all of my ducks in a row but nevertheless, Dustin Daniels made applying for and receiving a loan stress free! Thank you to Dustin and Carolina Trust, Certainly a Good Bank with Great People on board!

We have been clients of Carolina Trust for seven years now and they've been taking good care of us. If you need any kind of a loan, go see Jawan... he's knowledgeable, polite and handsome!

I have always been helped by Judy Lerry at the 21st ave location. I never thought I would say this about a bank employee, but this lady is amazing! She always either answers or returns my phone calls as soon as possible and always answers any emails that I may send her with the silliest of questions. She will definitely make your experience worth it if you’re not an account holder at Carolina trust Federal credit Union! My banking experience so far for the last two years as a new account holder has been amazing thanks to Judy Lerry!

Judy Lerry has been so helpful each in every time. Judy is always so professional and has outstanding customer service. It is always a pleasure speaking to her.

I must say that if you guy's could clone Jawan Mack, you should. My account got locked because I didn't remember my pin number. He didn't make me feel stupid. He said no worries, let me take care of it for you. He also let us know some other things that he could help with. I know you might think this don't mean anything. But when you get up in age. Its the little things that means so much. So a big thank you to Adrienne and Jawan for a great experience at Carolina Trust MB.

Morgan was efficient and very professional when setting up my new account. I would highly recommend.

Carolina Trust is the best and the people are great here

I did have a problem as a new customer, but all was resolved. Thank you, Carolina Trust Federal Credit Union!!

Morgan was efficient and very professional when setting up my new account. I would highly recommend.

Very helpful, knowledgeable and friendly. Great people to do business with!

Shared branching is awesome!

One of the most friendly bands that I ever banked with and I have at lot of experience. I am 81 years young and I love this place.

I am a 20+ year account holder (member) with CTFCU. Today I brought a friend in who needed to find out if she could qualify for a car loan without bring a member. We met with Judy Lerry, and she was fabulous! I was sincerely impressed with her knowledge, the tips she offered, and just her overall demeanor, in helping my friend. We left (after hours even!) with such positive feelings and feeling very confident that she will be able to complete the transaction by the first of the week. I love competent people and Judy proved to be a real keeper! Going forward I will be referring her to others, for sure. Thank you.

great service

Have been a CTFCU customer for almost 2 decades now. Friendly staff, great customer benefits, generally quick and efficient service. Most of the other banks in MB have changed ownership or names multiple times. Not CTFCU. My husband and I have built relationships with long time employees. Several locations. Love having the benefits of a credit union as opposed to a regular bank. We have checking accounts, saving accounts, joint accounts, youth accounts for our daughters. Have gotten loans, wire transfers, checks cashed, money orders, etc. Great financial institution!!

Everyone is so really nice and pleasant to talk to and they have always helped me with all of my questions!!!

I have been a member since 2020, this is a great organization; professional, friendly, helpful. I have always used credit unions to do my banking they are by far a better option than using large financial conglomerates.

Dustin was very helpful with my legal matter.

Dustin was very helpful with my legal matter.

Excellent service always

Stef, Adrienne,and Jawan are always very helpful.

Great customer service, helpful staff, great event and so glad they're I'm the area! 5 stars!!

Helpful hometown credit union.l

Always pleasant and friendly.

Very personable! I look look forward to going there!

Always professional and great service

Customer service was excellent!! I'm a member of a credit union in Florida and it was very easy to make a transaction at this credit union in South Carolina. The employees were very knowledgeable😊!!

This is my second car loan with Carolina Trust Federal Credit Union and this time went just as smooth as the first. From start to finish, Kathy was amazing. I submitted my application online to make the process easier. My appointment was at 9:00am and I was out of the bank with check in hand by 9:10. Thanks again Kathy!

I personally use the one on Holmestown Rd. Due to I live here. But we had a friend move down from NY. And lives in Little River. She's had nothing but great service there.

Kathy was a delight to work with, I've only had positive experiences at this location. Appreciate all they do to make banking effortless!

Best bank ever! Friendly staff, Mr. Brunson is so helpful.

Fabulous staff and friendly customer service!!

Nate at the desk was so great! He was patient when we brought in a bunch of ones and really made our day by continuously making us laugh. He really is a great employee and deserves a raise and credit!

I love my bank Carolina Trust Fed CU. I just wish they would do 2 things. 1, connect with my credit union in Florida vystar cu. & 2. open for a couple of hours on Saturday like vystar credit union.

Jawan was super helpful and knowledgeable.

This Branch in Surfside is the best staffed and managed. They have a new hire in Bailey that is quick, efficient. Makes banking a pleasant experience.

great

Colleen rocks... What a wonderful employee to have on your staff , as well as ALL the girls at the surfside branch. Thank you girls. Best team they have had at that location . Love banking there

Morgan was a great help with everything I needed done. I highly recommend using Carolina Trust Federal Credit Union.

Best bank ever! Friendly staff, Mr. Brunson is so helpful.

I have gotten 3 cars loans, a mortgage and have banked here for quite a few years now. These folks are amazing. They may not have Apple Pay but their rates are great and Reena (Branch Manager) is awesome. She's extremely helpful and knowledgeable. I really appreciate her and her team who all pitched in to help me through my most recent car loan. Great people all around and I can't say enough good things about this bank. Thank you all who work here!

Came inside the branch for a shared deposit. It was my first time banking here since I moved, and the teller was really helpful, showing me how to fill out the shared branching slip. Everyone was very personable and nice - even their interactions with each other were jovial. All in all, they made me feel welcomed as if it were my own home branch regardless of where I actually keep my money.

We have been members for quite a few years now and have never had any issues at the Conway location. Yes drive thru is slower than should be but there is only ever one person handling 3 lanes of customers, need to work on that CTFCU. Anytime we have went inside we were acknowledged promptly and served in a timely manner by a friendly face.

40 plus years and I still love doing business with CTFCU. I have met good, bad and ugly but kindness and being polite is the way. Our attitudes and body language speaks volumes about how other people respond.

Wonderful Staff Mrs Coleen and Morgan Mrs Kim... Love these ladys....

Ashley at the counter was awesome

The staff is amazing! Whether you deal with Kristina, Justin, Janine or Derek you will have a great experience! Very friendly and welcoming! They will help you and answer all your questions with a smile on their faces. Best banking experience I've had.

Great bank. Very easy to work with. Big enough to offer some great things but small enough to care.